Service and Repair
When you buy a product from REM SYSTEMS you have the reassurance of our experienced service and repair support.
Our trained technicians can service and repair most of the products we sell. If not, we will contact the manufacturer on your behalf to make the necessary arrangements.
Helping us to help you
When enquiring about service or repair, try to have as much information available as you can. This might include:
- Part, batch and/or serial numbers
- Distinguishing features
- An emailed photograph or video clip
- A detailed description of what is and isn’t happening
Contact our service technicians
- Customer Service: +64 9 570 3288
- Freephone: 0508 654 258
- Email: Service and repair contact form